Franchising 101
Franchising has a rich history that spans centuries, and we even have a notable example of this legacy right in our own backyard.

Franchising is a strategic approach used to grow a business by allowing independent operators to use a company’s brand, products, and operational methods. This concept has deep historical roots in America, dating back to 1731, when Benjamin Franklin established the first printing franchise. Franklin’s innovative model allowed him to expand his printing business by granting others the right to use his established methods and brand, thereby reaching a wider audience. This early example of franchising laid the groundwork for the modern franchise model we see today, which has evolved into a popular method for entrepreneurs to enter various industries, from food and beverage to retail and services. Through franchising, businesses can achieve rapid expansion while providing franchisees with the opportunity to leverage a proven business model and brand recognition.
Roles and Responsibilities of Franchisors and Franchisees
In a franchising arrangement, a franchisor grants a franchisee the right to sell specific products and services. This includes using the franchisor’s established methods, operations, systems, brand name, and other intellectual property through a licensing agreement known as a Franchise Agreement. For this model to thrive, the franchisor provides training and ongoing support to each franchisee, who in turn agrees to adhere to the established processes and methods.
It may seem overwhelming at first, but you’ll soon understand it. Let’s simplify it together.
It may sound complex, but let’s simplify it with an example. Imagine someone perfects a unique sandwich recipe and sells it in their town, where it becomes very popular. Word spreads to a neighboring town, and people there want to enjoy that sandwich, too. The creator can then offer a license to a motivated entrepreneur in that town, allowing them to use the special recipe, and branding to produce and sell the sandwiches locally.
In this scenario, the original creator becomes the franchisor, promising to train and support the entrepreneur, who becomes the franchisee and agrees to maintain the brand’s quality and standards. Thus, a sandwich franchise brand is established.
Why not just make your own sandwich?
This raises an important question: Why would someone choose to sell another person’s product rather than create their own? The answer is straightforward: starting a business from scratch can be quite challenging. While launching a new venture can be exciting, it often involves considerable effort beyond just having a great idea. Entrepreneurs must develop a comprehensive business plan, secure funding, and find trustworthy partners and advisors. Additionally, anyone investing in the new concept needs to be convinced of its potential for success, which can be difficult for a brand-new startup.
On the other hand, purchasing a franchise allows aspiring business owners to enjoy the benefits of entrepreneurship with significantly less risk. By joining a franchise, they gain access to a proven business model and established systems, along with marketing support, brand recognition, and operational efficiency.
However, it’s important to note that a franchise investment still requires a significant commitment of time and money, and success is never guaranteed. Nevertheless, franchising can help alleviate some of the challenges associated with starting a business.
There are actually a couple of types of franchises.
Traditional (Product Distribution) Franchising
- Accounts for more total sales than business format franchising
- Franchisor:
– Manufactures and/or supplies products - Generally, products need pre- and post-sale service
- Found more commonly in bottling, gasoline and automotive industries
Business Format Franchising
- Franchisor generally provides:
– Trade name, products & services
– Entire operation system
– Real estate, site selection & development support
– Operating manuals, quality control, marketing strategies
– Brand and business training - Common route to expansion in over 100 industries
It’s important to remember that the specifics of franchising can vary significantly from one location to another.
Different countries—and even states within the U.S.—have their own definitions of franchising. According to the International Franchise Association, a franchise in the United States is generally characterized by the following criteria:
- The franchisor grants the franchisee permission to use its trademark or service mark to promote the franchisee’s business while utilizing the franchisor’s operating methods.
- The franchisor provides ongoing support to the franchisee and maintains certain controls over the franchise operations.
- The franchisee pays a fee to the franchisor for this licensing arrangement.
Additionally, the laws that govern franchising can differ by state.
What’s the key point? It’s effective.
The franchise model has gained significant traction in the global market because when all participants fulfill their responsibilities as specified in their agreements, the system operates smoothly. Check out these statistics:
-
90%
of franchisees enjoy operating their franchise business -
88%
enjoy being part of their franchise organization -
85%
feel positive about the brand they chose and their franchisor -
80%
feel their franchise has adequate operational support -
78%
would recommend their franchise brand to others -
73%
would go through the process, and do it all over again
How Can You Become a Franchisee?
If you’re exploring this topic, you’re already on the right path! The initial step involves conducting thorough research to fully understand the franchise opportunity and its implications for you and your family. That’s where we come in to assist you. Once you feel assured that franchising aligns with your goals, the next step is to select a franchise that meets your specific requirements.
Here’s what you need to consider:
Money
- What level of investment capital will you require? Do you currently have these funds available? Can access these funds?
- Is it possible for you to secure them?
Time
- How many hours a week can you commit to the business operation?
- How many hours can you dedicate to this venture?
- Will you eventually be able to adopt a more passive role as an owner?
- What is the timeframe for achieving that level of involvement?
- How long will it take to recover your initial investment?
Industry
- What industries have you worked in?
- What do you enjoy? What would you rather be doing at work? (Would you prefer staying in similar related field?)
- Is the industry stable? Healthy? Growing?
Place
- Where would you like to focus your efforts?
- Is there demand for the selected industry in your location?
- Are you open to traveling?
Brand
- Is there a brand you admire that you would like to help expand?
- Do the brand’s values match your own beliefs?
- How many people are aware of the brand?
- What is your view of the brand? How do others see it?
Understanding the answers to these questions, or at least having a basic understanding, can assist you in choosing the franchise that best suits your needs. It’s essential to select a franchise that fulfills your criteria and reliably keeps its commitments—to both its customers and franchisees—by regularly reviewing the systems and processes across all areas of the business.
After you compile a list of options, reach out to them.
Typically, franchisors follow comparable routes to ownership, and nearly all of them start with expressing your interest. Fortunately, you can find and establish initial communication with your preferred franchise right here. Following that, the process—though it may vary slightly with additional steps depending on the company—generally unfolds like this:
Initial Contact
After you explore the directory at Zorpedia’s Trusted Franchises and identify a few franchises that catch your eye, you can complete a form, and we will forward your information directly to the franchise development teams at those businesses. This simply informs them that you are qualified and eager to assist in the growth of their franchise.
Conversation
Once you submit your information to your selected franchises, they typically reach out to schedule a phone call to learn more about you, your qualifications, your development goals, and whether you align well with their brand. Take advantage of this opportunity—you’re assessing them as well. Ensure they are the type of people you would like to collaborate with.
Franchise Disclosure Document
Once you both confirm that your feelings are reciprocated, they will provide you with an FDD (Franchise Disclosure Document). This document is typically quite detailed, containing a wealth of information about their brand, including expenses, earnings, and average sales volume. Review it thoroughly to ensure this franchise aligns with your goals.
Discovery Day
If you both choose to proceed, you will eventually visit the company’s headquarters to meet with the corporate teams, including marketing, operations, and support, and gain a comprehensive understanding of the brand and its system.
Signing the Agreement
Once you reach this stage, you’ll have the opportunity to sign the franchise agreement, finalizing the arrangement and getting you ready for your new journey as a franchise owner.
Site Selection/ Construction/ Development
At this stage, you will usually collaborate with the franchisor’s real estate and development team to identify the most suitable type of building for you and your location, as well as the ideal placement for it. If your franchise doesn’t necessitate a physical location, you likely won’t need to concern yourself with this step.
Training
This is where the excitement truly begins. You’ll receive training in all aspects relevant to your responsibilities as an owner, typically covering management, finance, supply chain, and daily operations. It’s during this phase that you really experience what it’s like to be a part of the company you’ve partnered with.
Grand Opening
Once you finish your training and any construction at your location is finished, you’ve reached the finish line. You can finally open the doors to your own business. Remember to smile! And rest assured— all the support, training, and guidance you received during the onboarding process will still be available after you open. Most franchisors offer continued training and assistance throughout your journey as an owner.